Shipping, Return and Refund Policy

Please read this policy carefully before placing an order with iTrendyCo. By completing a purchase, you agree to the terms outlined below.

Shipping Policy

Processing Time

All orders are processed within 1–5 business days (excluding weekends and holidays).
Processing includes order verification and preparation for shipment.

Orders containing multiple items may be shipped separately.

Shipping Time & Delivery Estimates

Estimated delivery times are as follows:

United States: 7–20 business days
Canada: 10–25 business days
United Kingdom: 10–25 business days
Australia: 10–30 business days
International: 10–30 business days

These delivery times are estimates only and are not guaranteed. Delays may occur due to customs clearance, carrier issues, weather conditions, or peak demand periods.

Shipping Costs

Shipping costs are [free / calculated at checkout / flat rate] and are displayed at checkout before payment is completed.

Tracking Information

Once your order has shipped, you will receive a confirmation email with tracking details.
Please allow 3–7 business days for tracking information to update.

Customs, Duties & Taxes

International orders may be subject to customs fees, import duties, or taxes imposed by your local authorities. These charges are the customer’s responsibility and are not covered by iTrendyCo.

Incorrect Address

Customers are responsible for providing a complete and accurate shipping address.
Orders shipped to an incorrect or incomplete address are not eligible for refunds or replacements.

Return & Refund Policy

All Sales Are Final

All sales are final. We do not accept returns or exchanges for reasons including, but not limited to:

Change of mind
Incorrect size, color, or variant selected
Dissatisfaction with product appearance, material, or fit
Delivery delays
Sale or promotional items

Damaged, Defective, or Incorrect Items

A replacement or refund will be considered only if the item arrives damaged, defective, or incorrect.

To be eligible, you must:

Contact us within 48 hours of delivery
Provide your order number
Submit clear photo and/or video evidence of the issue

Claims submitted after 48 hours of delivery will not be accepted.

Resolution Method

If your claim is approved, iTrendyCo reserves the right to determine the appropriate resolution, which may include:

A replacement item, or
A refund to the original payment method

Refunds are issued only when a replacement is not feasible.

Refund Processing

Approved refunds are processed within 5–10 business days.
Refund timing depends on your bank or payment provider and is outside our control.

Return Shipping

Returned items are not required unless explicitly requested.
If a return is authorized, the customer is responsible for all return shipping costs unless otherwise stated.

Order Cancellations

Orders may be canceled or modified within 12 hours of purchase.
Once an order has been processed or shipped, cancellations or changes are not permitted.

Chargebacks & Disputes

By placing an order with iTrendyCo, you agree to contact us first to resolve any issues before filing a chargeback or payment dispute.
Unauthorized chargebacks may be contested using order records, tracking information, and this policy.